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AI Operations for Local Service Businesses

The Growth Engine Behind Local Service Pros

The Growth Engine Behind Local Service Pros

Northwave builds the AI-powered lead, booking, and follow-up systems that turn your phone, inbox, and ad spend into booked revenue. Built for HVAC, plumbing, roofing, electrical, legal, and home services.

Northwave builds the AI-powered lead, booking, and follow-up systems that turn your phone, inbox, and ad spend into booked revenue. Built for HVAC, plumbing, roofing, electrical, legal, and home services.

Book a 15-Min Strategy Call

How It Works

trusted infrastructure for

78% of customers buy from the first business that responds.

Most local service businesses take over an hour. After 5 minutes, conversion drops by 80%.

40-60% of inbound calls go unanswered

during peak hours, evenings, and weekends. Every missed call is a competitor's job.

Your CRM is a graveyard.

Old leads, no follow-up, no nurture. The job you needed last quarter was already in your pipeline. Nobody worked it.

Our Process

The Northwave Approach

The Northwave Approach

Most agencies hand you a CRM login and disappear. We design, deploy, and operate the full lead-to-revenue stack: AI voice agents that answer every call, intelligent routing that gets the right lead to the right tech, automated nurture that revives dead leads, and reporting that tells you what your ad spend is actually doing.


You keep doing what you do best. We make sure nothing falls through the cracks.

Most agencies hand you a CRM login and disappear. We design, deploy, and operate the full lead-to-revenue stack: AI voice agents that answer every call, intelligent routing that gets the right lead to the right tech, automated nurture that revives dead leads, and reporting that tells you what your ad spend is actually doing.


You keep doing what you do best. We make sure nothing falls through the cracks.

Capture
Generate leads from every source and qualify them for urgency, budget, and project fit.
G
Sarah M.
Roofing inquiry · Google LSA
QUALIFICATION CHECKS
Urgency
Storm damage, needs this week
Budget fit
Insurance approved, ready to pay
Project type
Full roof replacement, in service area
Qualified — ready to book2.4s
3x
More qualified leads
Learn More
Book
Qualified leads dropped onto your tech's calendar and synced to your CRM in seconds.
Sarah M.
Qualified · Roofing · Tue 2:00 PM
CALENDAR
TUE · APR 30
Booking
9:00
Mike R. · HVAC
2:00
— open —Sarah M. · Roofing
SYNCING
ST
ServiceTitan
Google Calendar
Jake T. assigned
Live
35%
Increase in booking rate
Learn More
Nurture
Collect on every invoice, drive reviews, and re-book past clients on autopilot.
WORKSTREAMS
$
Collections
Invoice nudges & payment links
94%
Reviews
Post-job request & rating boost
+47
Re-activation
Past clients re-engaged for new jobs
+22
LIVE FEED
Mike R. paid invoice
+$1,250
Lisa K. left 5-star review
Tom B. re-booked from 2024
Booked
$42K
Reactivated this month
Learn More

Built by operators who've shipped this stack at scale.

Northwave is led by engineers from Fortune 25 companies and operators from venture-backed legal tech. We've deployed AI voice, CRM automation, and lead infrastructure across legal practices managing thousands of leads per month.

Now we're bringing that same stack to local service businesses.

Northwave is led by engineers from Fortune 25 companies and operators from venture-backed legal tech. We've deployed AI voice, CRM automation, and lead infrastructure across legal practices managing thousands of leads per month.

Now we're bringing that same stack to local service businesses.

FAQ

Common questions, straight answers

Have a question that's not covered here? Reach out and we'll get back to you within one business day.

Contact us

How is this different from hiring an agency to run my Google Ads?

We don't run your ads. We build the infrastructure that converts leads from any source into booked revenue. Most clients run us alongside their existing ad agency and see 2-3x more bookings from the same spend.

Do I need to switch CRMs?

If you're on GoHighLevel, ServiceTitan, Housecall Pro, or Jobber, we integrate. If you're on something custom, we'll tell you in the audit.

What happens if I want to cancel?

Month-to-month after the first 90 days. You keep all your data, workflows, and CRM. We don't hold your business hostage.

Will the AI sound like a robot?

No. Modern voice models are indistinguishable from a trained CSR for booking and qualification. We tune the voice, script, and personality to your brand. You approve before it goes live.

How fast can you go live?

5 days from contract to live system.

FAQ

Common questions, straight answers

Have a question that's not covered here? Reach out and we'll get back to you within one business day.

Contact us

How is this different from hiring an agency to run my Google Ads?

We don't run your ads. We build the infrastructure that converts leads from any source into booked revenue. Most clients run us alongside their existing ad agency and see 2-3x more bookings from the same spend.

Do I need to switch CRMs?

If you're on GoHighLevel, ServiceTitan, Housecall Pro, or Jobber, we integrate. If you're on something custom, we'll tell you in the audit.

What happens if I want to cancel?

Month-to-month after the first 90 days. You keep all your data, workflows, and CRM. We don't hold your business hostage.

Will the AI sound like a robot?

No. Modern voice models are indistinguishable from a trained CSR for booking and qualification. We tune the voice, script, and personality to your brand. You approve before it goes live.

How fast can you go live?

5 days from contract to live system.

FAQ

Common questions, straight answers

Have a question that's not covered here? Reach out and we'll get back to you within one business day.

Contact us

How is this different from hiring an agency to run my Google Ads?

We don't run your ads. We build the infrastructure that converts leads from any source into booked revenue. Most clients run us alongside their existing ad agency and see 2-3x more bookings from the same spend.

Do I need to switch CRMs?

If you're on GoHighLevel, ServiceTitan, Housecall Pro, or Jobber, we integrate. If you're on something custom, we'll tell you in the audit.

What happens if I want to cancel?

Month-to-month after the first 90 days. You keep all your data, workflows, and CRM. We don't hold your business hostage.

Will the AI sound like a robot?

No. Modern voice models are indistinguishable from a trained CSR for booking and qualification. We tune the voice, script, and personality to your brand. You approve before it goes live.

How fast can you go live?

5 days from contract to live system.

Stop losing jobs to the business that called back first.

20-minute call. We'll audit your current setup, show you where leads are leaking, and tell you whether Northwave is a fit. No pitch deck. No pressure.

Book Your Strategy Call

Or email success@getnorthwave.com

Stop losing jobs to the business that called back first.

20-minute call. We'll audit your current setup, show you where leads are leaking, and tell you whether Northwave is a fit. No pitch deck. No pressure.

Book Your Strategy Call

Or email success@getnorthwave.com

Stop losing jobs to the business that called back first.

20-minute call. We'll audit your current setup, show you where leads are leaking, and tell you whether Northwave is a fit. No pitch deck. No pressure.

Book Your Strategy Call

Or email success@getnorthwave.com